Access all of your business content through one search box

Every day your employees create documents, presentations, market research reports – information that has tremendous value for your company. Employees can benefit significantly from access to information, but only if they can easily find what they need. With the Google Search Appliance, your company’s internal search engine can be just as good as Google’s – and just as easy to use. The Google Search Appliance provides universal search for business - the idea that all enterprise content can be searched through one box. In fact, the Google Search Appliance can search intranets, web servers, portals, file shares, databases, content management systems and real-time data in business applications.

Implementing a traditional search platform can be a daunting task. The Information Technology team would first need to understand how many front-end servers, index serves, query servers and database servers are required as well as undertake the ongoing management of the solution.

Google's approach to "findability" is radically different. The Google Search Appliance is an integrated hardware and software appliance that has all the necessary serach algorithims built into it. Using these algorithims the Google Search Appliance completes a crawl of the content, creates a master index and performs periodic incremental crawls on a managed schedule.

One Box

Sometimes the most relevant result for a search query is real-time, structured data. This type of data does not usually reside in the search index because it would be obsolete before it could be indexed. Onebox Modules proivde a user-centric approach to information access popularised on www.google.com.
For example you can provide your users with stock price information if a user uses the term “stock” in their search phrase.

Search as you Type

Search as you type prompts the user with search results as they are typing their query. The search as you type often predicts what the user is typing and allows the user to click on the search query that they are looking for before they have completed typing their query. These results can also be enhanced by providing images of the suggested results page. For example if a user has typed "goog” a drop down list from the search box might suggest search queries such as “Google Apps”, “Google Maps", “Google Search Appliance”.

Search as you type will also prompt your users with content indexed by the Google Search Appliance, allowing them to discover related content that they may not have previously been aware existed.

E-Commerce: One-Click Purchase

Integrating the Google Search Appliance with your catalogue of products allows users to easily find what they are looking for hence turning website visits into product sales. By integrating "Purchase" and "Add to Cart" links to each search result, this will ensure your users purchase experience is extremely user-friendly and intuitive, even for the novice user.

Dynamic Results Cluster

Sometimes, users search with terms that return an overly broad set of results. You can help end users narrow searches by enabling dynamic results clusters Dynamic result clusters show different topics based on the corpus of the content crawled within the Google Search Appliance for a specific search term. These topics enable users to "narrow their search" on areas of interest while ignoring irrelevant information. This feature differs from manually categorising information. The Dynamic result clusters creates automatically generated search terms based on the corpus of the content crawled by the Google Search Appliance and not only on the metadata within the search results.

Advanced Search Reporting

Advanced search reporting captures detailed user interaction information about user behaviour within the search results page. This information can be analysed to direct future enhancements to the user-interface and improve the user experience, while also providing you with the necessary information to know when to promote content to your end user.